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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
4
Problem Possible Causes What To Do
Automatic icemaker
Feeler arm is in the •Set the icemaker feeler arm to the
ON
(down) position.
does not operate STOP
(up) position.
Electrical power cord may •Make sure plug from power cord fits tightly into wall outlet.
not be plugged in.
Icemaker is not getting the •Make sure the water supply is connected and turned on.
necessary supply of water. Check for kinks in the 1/4″ water supply tubing. Remove
kinks or replace tubing if there are kinks.
Freezer compartment too warm. •Turn the temperature control to a cooler setting. See the
controls section in your refrigerator’s Owner’s Manual.
Cubes are too small
Shutoff valve connecting the •Unclog it.
refrigerator to the home water
line may be clogged.
Ice cubes have
Ice stored for an extended •Use ice regularly. Discard old cubes.
odor/taste
period may absorb odors,
which affect their taste.
Ice storage bin needs to be •Empty and wash ice storage bin.
emptied and washed.
Food transmitting odors/taste •Wrap foods well.
to ice cubes.
Interior of the refrigerator •See your refrigerator’s Owner’s Manual.
needs cleaning.
Icemaker is not
Water pressure is too low. •Low water pressure can cause valve to leak. Water pressure
producing ice
must be between 20 and 100 psi to function properly.
A minimum pressure of 35 psi is recommended for units
with water filters.
Improper water valve •Check water connection procedure in these Installation
installation. Instructions. Self-piercing and 3/16″ saddle valves cause
low water pressure and may clog the line over time.
Icemaker wiring harness •Check icemaker wiring harness connection.
is not completely inserted
in outlet.
Freezer section not operating •Confirm that freezer section is operating at proper
at proper temperature. temperature. See the controls section in your refrigerator’s
Owner’s Manual.
Icemaker is not
Icemaker has just recently •Wait 24 hours for ice production to begin and for ice to
producing enough ice
been installed or a large amount restock after being emptied.
or ice is deformed
of ice has just been used.
Water pressure is too low. •Check house water pressure. Water pressure must be
between 20 and 100 psi to function properly. A minimum
pressure of 35 psi is recommended for units with water filters.