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Problem Possible Causes What To Do
Ice cubes stick together
Ice not being used often enough. •Empty ice cube bucket more frequently.
or “shrink”
Ice forms in inlet tube
Water pressure is too low. •Low water pressure can cause valve to leak. Water pressure
to icemaker
must be between 20 and 100 psi to function properly.
(on some models)
A minimum pressure of 35 psi is recommended for units
with water filters.
Freezer compartment is •Turn the temperature control to a cooler setting. See the
too warm. controls section in your refrigerator’s Owner’s Manual.
Unit is leaking water
Unapproved plastic tubing •Use only copper tubing or plastic tubing from a GE
was used to complete water SmartConnect™ Refrigerator Tubing Kit. The only GE
connection. approved plastic tubing is that supplied in GE SmartConnect™
Refrigerator Tubing Kits. Do not use any other plastic water
supply line because the line is under pressure at all times.
Other types of plastic will crack or rupture with age and cause
water damage to your home. GE is not responsible for property
damage due to improper installation of water connection.
Water pressure is too low. •Check house water pressure. Water pressure must be between
20 and 100 psi to function properly. A minimum pressure of
35 psi is recommended for units with water filters.
Improper water valve installation. •Check water connection procedure in these Installation
Instructions. Self-piercing and saddle valves cause
low water pressure and may clog the line over time.
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