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Before using your cooktop, read this guide carefully.
It is intended to help you operate and maintain your new cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
Write down the model and serial numbers.
You’ll find them on a label located on the underside of the cooktop.
These numbers are also on the Consumer Product Ownership Registration
Card that came with your cooktop. Before sending in this card, please write
these numbers here:
If you received a damaged cooktop…
Immediately contact the dealer (or builder) that sold you the cooktop.
Save time and money. Before you request service…
Check the Problem Solver in the back of this guide. It lists causes of minor
operating problems that you can correct yourself.
Model Number
Serial Number
Use these numbers in any
correspondence or service calls
concerning your cooktop.
If you need service…
To obtain service, see the
Consumer Services page in the
back of this guide.
We’re proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are 3
steps to follow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details—including
your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still
not resolved, write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606