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Model HCS-2/HCW-3/HCW-5/HCW-8
4-1. TROUBLESHOOTING GUIDE
Product not
• Doors are not kept closed • Keep doors closed when
holding possible
temperature
• Product held too long • Only hold product for
recommended times
• Water temperature too low • Turn to higher setting
• Radiant heat too low • Turn to higher setting
• Light bulbs out • Replace as required, per
Light Bulbs and Glass Panels
section
Doors are • Doors left open too much • Keep doors closed when
fogging allowing doors to cool and possible
cause condensation
• Radiant heat not high enough • Turn to higher setting
• Water temperature too high • See recommended settings
and temperatures
Water will • Water supply has been shut- • Check the water supply
not fill off or disconnected
Lights will • Defective fuse • Replace 15 amp fuse
not turn on
Not all lights • Faulty light bulbs • Replace with recommended
on bulb, per Light Bulbs and Glass
Panels section
Water will not • Bun pans are not over water • Place perforated bun pans
reach desired over water
temperature
PROBLEM CAUSE CORRECTION
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
or 800-417-8405 or 937-456-8405.
SECTION 4. TROUBLESHOOTING
203 4-1