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FOUR ASHES, WOLVERHAMPTON. November 1998 Part No. 495100067-02
Your In-Guarantee Service Telephone Number
The arrangements for In-Guarantee Service depend upon which Retail Outlet you
purchased your product from.
If you have any other queries regarding Service or Parts, our Parts and Service division will be
pleased to help. You should write to :
Hotpoint Service,Customer Service Department, Morley Way, Peterborough. PE2 9JB
For Parts and Accessories, please telephone our Parts Order Hotline on
0541 530 530 (UK) or 01 842 6836 (Republic of Ireland).
Shop / Retailer from where your appliance was Telephone Number for
purchased In-Guarantee Service
Just Rentals 01443 441 111
Hydro Electric / Scottish Hydro 0800 300 000
Any Other Shop / Retailer
- UK 0541 500 500
- Republic of Ireland 1850 302 200
Note 1 : If under guarantee, our Engineers will need to see a copy of your purchase
receipt when they call.
Note 2 : Our Engineers will use every effort to avoid damage to floor coverings and
adjacent units when carrying out repair/service work, but in locations where
the Engineer advises you that it will be impossible to move the appliance
without risk of damage, he will only proceed with your approval that no
liability will be accepted.
Service - Hotpoint Electric Cooking
Please carry out the checks detailed on the Something Wrong page. If there is a
problem with your appliance then contact your Service Centre by using the table below to
identify the appropriate phone number.
Please have the following information available when you call :
1. (a) Your name.
(b) Your address and postcode.
(c) Your telephone number.
2. The date and the name of the shop/retailer where the appliance was purchased.
3. The Model number and Serial number of your appliance (See Features page for
Rating plate location).
4. Clear and concise details of the fault.
5. Details of any Extended Warranty or Service Insurance Schemes.
Model Number : Serial Number :
Shop / Retailer : Date :