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Troubleshooting guide
Before contacting After-sales Service...
Operation problems are often due to minor causes that can be found and fixed without using any tools.
Noises from the appliance are normal, since the fans and compressors for controlling its operation switch on and off
automatically.
Some noises can be reduced by:
Some possible operation noises:
Problem
The appliance does not work:
The motor seems to run
constantly:
• Levelling the appliance and installing it on a flat surface
• Separating and preventing contact of the appliance with the cabinets
• Making sure the inside parts are correctly positioned
• Making sure the bottles and containers are not touching each other.
• Hissing when the appliance is switched on the first time or after a long
period.
• Gurgling when the refrigerant enters the pipes.
• Humming when the water valve or fan are activated.
• Rattling when the compressor starts up or when the ice drips in the
bucket.
• A sudden thud when the compressor starts up or stops.
When you hear these noises...
...your appliance is alive!!!
Possible causes/solutions
• Is the power cable plugged into a socket powered with the right voltage?
• Have you checked the protection devices and fuses of your home’s
electrical system?
• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals intact?
• On hot days or when the room is warm, it is normal for the motor to run
longer.
• If the appliance door has been left open for a long time or if large amounts
of food have been introduced, the motor will run longer in order to cool the
inside of the appliance.