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QUESTIONS?
BEFORE YOU CALL FOR SERVICEÉ
PROBLEM POSSIBLE CAUSE
TOP BURNERS DO NOT ¥ Make sure electrical plug is plugged into a live power outlet.
LIGHT OR DO NOT
¥ Burner holes on the side or around the top of burner may be clogged. Remove
BURN EVENLY
burners and clean them with a sewing needle or twist tie. Make sure you do not
enlarge the holes.
¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
for Standing Pilot Models section in Surface Cooking.
BURNER FLAMES VERY ¥ If range is connected to LP gas, check all steps in the Installation Instructions.
LARGE OR YELLOW
SURFACE BURNERS ¥ The oven gas shut-off valve may have accidentally been moved during
LIGHT BUT OVEN cleaning or moving.
DOES NOT
Check the oven gas shut-off valve.
OVEN WILL NOT WORK ¥ Plug on the range is not completely inserted in the electrical outlet.
¥ Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
for Standing Pilot Models section in Using Your Oven.
¥ The circuit breaker in your house has been tripped, or a fuse has been blown.
¥ Oven controls not properly set.
OVEN TEMPERATURE ¥ The OVEN CONTROL knob needs adjustment. See the Adjust the
TOO HOT OR TOO COLD Oven ThermostatÑDo It Yourself section.
FOOD DOES NOT ROAST ¥ Oven controls not properly set. See the Baking or Roasting section.
OR BAKE PROPERLY
¥ Shelf position is not correct.
¥ Incorrect cookware or cookware of improper size is being used.
¥ Oven thermostat needs adjustment. See the Adjust the Oven ThermostatÑ
Do It Yourself section.
¥ Aluminum foil used improperly in the oven.
¥ Oven bottom not securely seated in position.
FOOD DOES NOT ¥ Oven controls not properly set. See the Broiling section.
BROIL PROPERLY
¥ Oven door and/or broiler drawer not closed.
¥ Improper shelf position being used. See the Broiling section.
¥ Food is being cooked on a hot pan.
¥ Cookware is not suited for broiling.
¥ Aluminum foil used on the broiler pan grid has not been fitted properly
and slit as recommended.
¥ Oven bottom not securely seated in position.
STRONG ODOR ¥ Improper air/gas ratio in oven. Adjust oven burner air shutter.
¥ An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
If you need more help
É
call, toll free:
GE Answer Center
¨
800.626.2000
consumer information service