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BEFORE YOU CALL FOR SERVICE…
(continued)
PROBLEM POSSIBLE CAUSE
OVEN WILL NOT WORK • Plug on range is not completely inserted in the electrical outlet.
• The circuit breaker in your house has been tripped, or a fuse has been blown.
• Oven controls not properly set.
• Door left in locked position after cleaning.
OVEN TEMPERATURE • The OVEN TEMP knob needs adjustment. See the Adjust the Oven
TOO HOT OR TOO COLD Thermostat—Do It Yourself section.
FOOD DOES NOT ROAST • Oven controls not properly set. See the Baking or Roasting section.
OR BAKE PROPERLY
• Shelf position is not correct.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
• Clock not set correctly.
• Aluminum foil used improperly in the oven.
• Oven bottom not securely seated in position.
FOOD DOES NOT • Oven controls not properly set. See the Broiling section.
BROIL PROPERLY
• Oven door and/or broiler drawer not closed.
• Improper shelf position being used. See the Broiling section.
• Food is being cooked on a hot pan.
• Cookware is not suited for broiling.
• Aluminum foil used on the broiler pan grid has not been fitted properly
and slit as recommended.
• Oven bottom not securely seated in position.
OVEN WILL NOT • Oven temperature is too high to set self-clean operation. Allow the range to cool
SELF CLEAN to room temperature and reset the controls.
• Door latch handle not moved all the way to the right.
OVEN NOT CLEAN AFTER • Oven controls not set properly. Review Operating the Self-Cleaning Oven section.
CLEAN CYCLE
• Heavily soiled oven requires 3
1
⁄
2
to 4 hours of cleaning time.
• Heavy spillovers should be cleaned up before starting clean cycle.
OVEN DOOR • Turn the OVEN SET knob to OFF. Allow the oven to cool and
ACCIDENTALLY LOCKED then unlatch the door.
WHILE BAKING
OVEN DOOR WILL • Oven must cool below locking temperature. Do not lock the door with
NOT UNLOCK door latch except when using self-clean feature or the oven may lock.
STRONG ODOR • Improper air/gas ratio in oven. Adjust oven burner air shutter.
• An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service