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For accessories in the U.S.A., you can visit our website at www.jennair.com or call us at 1-800-JENNAIR (1-800-536-6247).
In Canada, visit our website at www.jennair.ca or call us at 1-800-JENNAIR (1-800-536-6247).
Oven cooking results not
what expected
Range is not level - Level the range. See the Installation Instructions.
The set temperature was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven was not preheated - See “Baking and Roasting” section.
Racks were positioned improperly - See “Positioning Racks and Bakeware” section.
Not enough air circulation around bakeware - See “Positioning Racks and Bakeware” section.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or
move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
Complete Cooktop Cleaner Kit
(ceramic glass models)
(includes cleaner, protectant, protectant
applicator, scraper, and cleaner pads)
Order Part Number 31605
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463A
affresh
®
Stainless Steel Cleaning
Wipes
(stainless steel models)
Order Part Number W10355049
affresh
®
Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number W10391473
affresh
®
Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh
®
Kitchen and Appliance
Cleaner
Order Part Number W10355010
AquaLift
®
Oven Cleaning Kit
Order Part Number W10423113RP
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet Griddle
Order Part Number W10432539
Heavy Duty Flat Oven Rack
Order Part Number W10554005
Split Oven Rack
Order Part Number 4396927
HD Max Capacity Oven Rack
Order Part Number W10554006
Sliding Flat Oven Rack
Order Part Number W10554008
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broiler Pan and Roasting
Rack
Order Part Number W10123240
Trim Assembly
⁵⁄₈" (1.7 cm) White - Order Part Number
W10675027
⁵⁄₈" (1.7 cm) Black - Order Part Number
W10675026
⁵⁄₈" (1.7 cm) Stainless Steel - Order Part
Number W10675028
1¹⁄₈" (2.9 cm) White - Order Part Number
W10731885
1¹⁄₈" (2.9 cm) Black - Order Part Number
W10731886
1¹⁄₈" (2.9 cm) Stainless Steel - Order Part
Number W10731887
Backsplash Assembly
White - Order Part Number W10655448
Black - Order Part Number W10655449
Stainless Steel - Order Part Number
W10655450
Grill Kit
Order Part Number W10432545
PROBLEM POSSIBLE CAUSES AND/OR SOLUTIONS
Accessories