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Repairs - After Sales Service
If your hob is not performing satisfactorily; consult the fault
finding guide within this instruction book (Something not
working). In the event of a fault occurring which you cannot
resolve yourself from advice given within this instruction
manual your first step is to contact our extended warranty
administrators on 0870 0107887 who will give you details
for your local Service Force.
.
When contacting Service Force, please quote the model
(Mod.) and serial number (S.N.), both of which are shown
on the rating plate located underneath the hob.
So that you always have these numbers at hand, we recom-
mend you to make a note of them here:
Mod.:
PNC:
S.N.:
Your hob is covered by a 3 year parts and labour guarantee
(see separate details given at point of sale). Please retain
your purchase receipt safely for the service engineer to ver-
ify the purchase details.
Spare parts
This product should be serviced by any authorised service
engineer; and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
hob yourself.
Repairs carried out by inexperienced persons may cause in-
jury or serious malfunctioning. Contact our extended war-
ranty administrators on 0870 0107887 who will give you
details for your Service Force repair agent.
Always insist on genuine spare parts.