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Sound lev el in freezer is too high.
D The r efrigerating system will alwa ys produce some sounds.
A pulsing sound; A ticking sound and The sound le vel.
A pulsing sound is heard when coolant is pumped inside the
cooling pipes.
A ticking sound from the thermostat can be hear d when the
compressor switches on and off. The sound lev el varies depend ing
on the operation of the freezer .
If you feel the sound lev el is incorrect:
D Make sure the pipes at the back of the freezer not touch each
other. Carefully bend them if the y do .
D If the cushion spacers (between the freezer wall and pipes) come
loose, put them back in place again.
D Carefully follow the instructions in the chapter "Installing the
cabinet".
If after above checks there is still a fault contact the John Lewis extended warranty administrators, see below for details.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the
fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
Repairs - After Sales Service
In the unlikely event of your appliance requiring service,
or if you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
08700107887
They will give you details for your local Service Force
Centre.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact your local Service Force Centreyou
will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance (found
on the rating plate - on the inside of the appliance)
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. :. . . . . . . . . . . . . . . . .
PNC :. . . . . . . . . . . . . . . . . .
S.N. :. . . . . . . . . . . . . . . . . .
Your freezer is covered by a 3 year parts and labour
guarantee (see separate details given at point of
sale). Please retain your purchase receipt safely
for the service engineer to verify the purchase
details.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this
product, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force Centre.
An authorised service engineer always insist on genuine
spare parts.