Filter
Top Products
necting valve is free of any particles (like a coffee bean etc).
Problem The ground coffee funnel is clogged; the internal brew-
ing chamber is clogged.
Solution: Place a large cup underneath the coffee spout. Run
one or more manual hot water rinse cycles as explained in chapter
15.1. Never fill more than 2 scoops of coffee in the ground
coffee funnel; the funnel is not a storage area for ground coffee.
Also, use a ground coffee which is ground somewhat coarser.
B. THE DISPLAY READS "FILL WATER TANK" BUT THERE IS
ENOUGH WATER IN THE WATER TANK.
Problem The floatation device (Fig. 7.4) is stuck or missing.
Solution: Clean the water container and make sure the floatation
device moves freely.
Solution: Within the water tank is a small compartment (like a
mouse trap). Inside is a small black floatation device. On top is a
small clear see-through plastic cover. This small plastic cover is
missing and the floatation device is outside of the small com-
partment. Check if you can find both pieces inside the water
tank and put it back together. If you cannot find the pieces call
1-800-220-5701. We will send the pieces
FREE OF CHARGE.
C. INSUFFICIENT FROTHED MILK PRODUCTION
Problem Milk is initially not cold enough or your milk is not
suited for thick frothing.
Solution: Make sure milk is cold. Use a different type of milk.
Skim milk will produce the thickest and longest lasting froth. Full
fat milk will produce less thick froth.
Pr
oblem: The components of the frothXpress are not assembled
properly, or the components are clogged with hardened milk, or
one or more of the components are missing.
Solution:
a. Remove frothXpress. Check that steam comes out of the
steam nozzle. Place a cup underneath the steam nozzle and
use the milk function (chapter 10e).
CAUTION: hot steam is
dispensed from the steam nozzle.
If no steam is released stop the milk function and use a
needle to clear blockage inside the steam nozzle.
b. Clean all frothXpress parts and assemble properly (chapter 15.2).
c. If any parts are missing call: 1-800-220-5701.
D. GRINDER MAKES AN EXTREMELY LOUD NOISE;
NO BEANS ARE GROUND
Problem: A stone or object is blocking the burr grinder.
Solution: Call customer service: 1-800-220-5701.
E. THE REMOVABLE DRAWER CANNOT BE INSERTED (Fig. 22)
Solution: Turn off the machine and wait approximately one
minute. Insert the drawer with the tray but without the used
coffee container. Turn machine on and wait until it stops making
any noise. Now pull out the drawer and add the used coffee
container. Insert the entire assembly into the machine.
20. SUPPLIES
The following supplies are necessary to keep your machine in
good working order:
•
Clearyl Water Filter Cartridge (one included).
Model #64553; the machine will remind you automatically.
Tip: If you brew 10 cups a day you need about one Clearyl
cartridge per month. Always keep extra cartridges available.
• Special Cleaning Tablets (two included) Model #62205.
Tip: If you brew 10 cups a day you need about one tablet
30.