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Before You Call
Solutions to Common Problems
Before you call for service, review this list.it may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Control pads for Sensor Cooking, The oven door was opened and closed without initiatinga cooking cycle
One-Touch Cooking, and Defrost within three minutes. Touch Stop/Clear to resume normal pad operation.
will not operate.
Microwave oven light does not If one of those situation appear please check the electrical outlet, fuse
come on. Cooling fan does not and/or circuit breaker. If they are functioning properly, contact Sears Part
work. Turntable does not rotate. & Repair. A microwave oven should never be servicer by a "do-it-yourself"
repair person.
Water in a cup in microwave does If this situation appears please check the electrical outlet, fuse and/or circuit
not warm. breaker. If they are functioning properly, contact Sears Part & Repair. A
microwave oven should never be servicer by a "do-it-yourself" repair person.
Time appearing in the display is Please check Demonstration Mode on page 15 and cancel.
counting down very rapidly.
Wall Oven Control Beeps and
Displays any F code error (example
Fll).
=dr- is displayed.
installation.
Entire Wall oven does not operate.
Electronic control has detected a fault condition. Press STOP to clear the
display and stop the beeping. Reprogram the oven. If a fault reoccurs, record
the fault number. Press STOP and call Sears or another qualified servicer.
The door was left open and controls set for self-cleaning cycle. Close the
door and push STOP pad.
Place oven rack in center of oven. Place a level on the oven rack. Contact
installing agent if rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level.
Be sure cabinets are square and level. Contact cabinet maker to correct
problem.
When the oven isfirst plugged in, or when the power supply to the oven has
been interrupted, the display will flash. The oven cannot be programmed until
the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven.
Contact Sears or another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric
company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Setting Oven Controls
to set the controls.
Fan noise during cooking operation.
Wall oven light does not work.
House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw or
engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has been
installed and previously operating. Call Sears or another qualified servicer.
A cooling fan may automatically turn on and off to cool internal parts. This is
normal, and the fan may continue to run even after oven is turned off.
Burned-out or loose bulb. Follow the instructions under Changing Oven
Light to replace or tighten the bulb.
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