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Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Wall oven fan noise during cooking
operation.
Oven smokes excessively during
broiling.
Poor baking results.
Self=cleaning cycle does not work.
A cooling fan may automatically turn on and off to cool internal parts. This is
normal, and the fan may continue to run even after oven is turned off.
Oven door is closed. Door should be open during broiling.
Meat too close to the broiler unit. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan.
Always place the grid on the broiler pan with the ribs up and the slots down
to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler
pan without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.
Many factors affect baking results. See Oven Baking for hints, causes and
corrections. See Adjusting Oven Temperature.
Make sure the oven door is closed.
Soil not completely removed after
self=cleaning cycle is completed.
Flames inside oven or smoke from
vent.
Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past
the start time. Follow steps under "Stopping or Interrupting a Self-Cleaning
Cycle" in this Use & Care Guide.
Failure to clean bottom, from top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get not enough
to burn on residue. Clean these areas before the self-cleaning cycle is
started. Burned on residue can be cleaned with a stiff nylon brush and water
or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Excessive spillovers in oven. This is normal, especially for high oven
temperatures, pie spillovers or for large amounts of grease on bottom of
oven. Wipe up excessive spillovers.
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