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Before You Call • Solutions to common problems
Before you call for service, review the following list. It may save you time & expense. Possible solutions to these problems
are provided with the problem listed:
Problem Solution
Poor baking results. ° Many factors affect baking results. Make sure the proper oven rack
position is used. Center food in the oven and space pans to allow air to
circulate. Allow the oven to preheat to the set temperature before placing
food in the oven. Try adjusting the recipe's recommended temperature or
baking time. If you feel the oven is too hot or cool, see Adjusting oven
temperature in Setting Oven Controls section.
Appliance is not level. ° Be sure floor is level, strong & stable enough to adequately support range.
Cannot move appliance easily.
Appliance must be accessible for
service.
° If floor is sagging or sloping, contact a carpenter to correct the situation.
* Poor installation. Place oven rack in center of oven. Place a level on the
oven rack. Adjust leveling legs at base of appliance until the rack is level.
° Kitchen cabinet alignment may make range appear not level. Be sure
cabinets are square & have sufficient room for appliance clearance.
° Cabinets not square or are built in too tightly. Contact builder or installer to
make appliance accessible.
° Carpet interferes with appliance. Provide sufficient space so appliance can
be lifted over carpet.
° Gas line is hard-plumbed. Have a flexible CSA Internatlonal approved
metal appliance connector installed.
Oven portion of appliance does not
operate.
° Be sure regulator gas valve is turned to ON. See installation instructions.
° The time of day is not set. The time of day must first be set in order to
operate the oven. See Setting clock in Setting Oven Controls section.
* Be sure the oven controls are set properly for the desired function. See
Setting Oven Controls section and review instructions for the desired
cooking function in this manual or see '"Entire appliance does not operate"
in this checklist.
Entire appliance does not operate. ° Make sure power cord is plugged properly into outlet.
* Electrical power outage. Check house lights to be sure. Cail your local
electric company for service outage information.
* Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance
(See back cover).
Oven control beeps and displays F
code error.
!
° Oven control has detected a fault or error condition. Press STOPkey pad to
clear the error code. Try Bake or Broil function. If the F code error repeats,
remove power from appliance, wait 5 minutes and then repower appliance
and set clock with the correct time of day. Try Bake or Broil function again.
If the fault recurs, press sToP to clear and call 1-800-4-MY-HOME® for
assistance (See back cover).
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