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Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Portable Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Coffee
Maker for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Coffee Maker
should fail within the rst year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Coffee Maker returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
Please follow these instructions to receive
this quality service.
If your Coffee Maker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement Coffee
Maker, use the carton and packing materials
to pack up your original Coffee Maker. In
the carton, include your name and address
on a sheet of paper along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.).
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards of
the KitchenAid
®
brand that, if your Coffee
Maker should fail within the rst year of
ownership, KitchenAid Canada will replace
your Coffee Maker with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
If your Coffee Maker should fail within the
rst year of ownership, take the Coffee
Maker or ship collect to an Authorized
KitchenAid Service Centre. In the carton
include your name and complete shipping
address along with a copy of the proof of
purchase (register receipt, credit card slip,
etc.). Your replacement Coffee Maker will
be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
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