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Troubleshooting Flow Chart
©2004 Maytag Appliances Company 16022783 Rev. 0
28
A
Is the water valve
touching the tub?
Adjust
water valve
Is the drain hose
wedged tightly
between tub and
cabinet/wall?
Reroute
drain hose
enusuring
loop
remains
correct
Are pump rotating
parts rubbing
stationary parts?
Disassemble,
look for parts
that have
rubbed
together and
realign or
replace
Is the door or other
part of the machine
forced against
cabinet?
Repair
installation
Replace
seal or
instruct as
normal
operation
Are all 3 trim strips,
2 parts of kick plate,
& 2 foam pieces
installed correctly?
Are there large gaps
between the
machine and the
cabinet/wall?
Instruct to
change
installation
or add
fillers
Does it sound like a
noise like
pebbles being
thrown around?
rattling
Does it sound like
an intensejet
consistenlty
against
tub?
water
spraying
D
Is there a leak in the
docking stations?
Repair or
replace
docking
station
Is there a leak in the
wash arm weld
seam?
Replace
wash arm
Is there a large leak
at a wash arm hub?
Tighten or
replace
wash arm
Are there objects
stuck between
stationary and
rotating parts of the
wash arm hub?
R
e
m
o
v
e
o
b
j
e
c
t
s
Is there a leak at the
wash arm weld
seam?
R
e
p
l
a
c
e
w
a
s
h
a
r
m
Complete
Humming
Consistently
Loud
Rattling
Is there a problem
with docking?
Water
Spraying
During Wash
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Y
e
s
Yes
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Yes
No
No
No
N
o
No
No
No
No
No
No
No
O
n
P
a
g
e
1
On Page
1
Squeaking
Is there a large leak
at a wash arm hub?
Tighten or
replace
wash arm
Y
e
s
No
Complete
C
Yes
Does the noise only
occur during the
portion of the
cycle?
drain
Does it sound like a
noise
between sheet metal
pieces?
buzzing
Realign or
adjust
Does it sound like a
noise?
vibrating
Readjust
insulation
or reroute
drain hose
Does it sound like a
constant
noise?
humming
V
e
r
i
f
y
n
o
t
h
i
n
g
i
s
w
e
d
g
e
d
b
e
t
w
e
e
n
d
r
a
i
n
p
u
m
p
a
n
d
f
l
o
o
r
Does
i
t
s
o
u
n
d
l
i
k
e
a
n
o
i
s
e
?
gri
n
d
i
n
g
R
e
m
o
v
e
h
a
r
d
o
b
j
e
c
t
f
r
o
m
d
r
a
i
n
p
u
m
p
D
o
e
s
t
h
e
a
f
t
e
r
w
a
t
e
r
i
s
f
u
l
l
y
d
r
a
i
n
e
d
?
n
o
i
s
e
g
e
t
l
o
u
d
e
r
I
n
s
t
r
u
c
t
c
u
s
t
o
m
e
r
t
h
i
s
i
s
n
o
r
m
a
l
o
p
e
r
a
t
i
o
n
C
o
m
p
l
e
t
e
Does the noise only
occur while
?
opening
or closing door
Does it soun
d
l
i
k
e
a
no
i
s
e
?
popping
D
o
e
s
i
t
s
o
u
n
d
l
i
k
e
a
n
o
i
s
e
?
g
r
i
n
d
i
n
g
D
o
o
r
B
u
z
z
i
n
g
V
i
b
r
a
t
i
n
g
H
u
m
m
i
n
g
G
r
i
n
d
i
n
g
L
o
u
d
P
o
p
p
i
n
g
G
r
i
n
d
i
n
g
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Y
e
s
Y
e
s
N
o
N
o
N
o
N
o
N
o
N
o
N
o
Y
e
s
O
p
e
n
i
n
g
/
C
l
o
s
i
n
g
No
NoNo
During Drain
Are the wash arms
stopped or rotating
slow, blocked, or
hitting rack
Is wash arm
blocked or
hitting rack?
W
i
t
h
t
h
e
d
o
o
r
f
u
l
l
y
o
p
e
n
,
i
s
t
h
e
f
r
o
n
t
l
i
p
o
f
t
h
e
t
u
b
v
i
s
i
b
l
e
?
D
o
e
s
t
h
e
d
e
c
o
p
a
n
e
l
i
n
t
e
r
f
e
r
e
w
i
t
h
t
h
e
h
i
n
g
e
i
n
t
h
e
l
o
w
e
r
c
o
r
n
e
r
s
?
I
s
t
h
e
d
o
o
r
i
n
s
t
a
l
l
e
d
o
n
t
h
e
h
i
n
g
e
s
p
r
o
p
e
r
l
y
?
A
r
e
t
h
e
s
p
r
i
n
g
s
o
r
c
a
b
l
e
s
r
u
b
b
i
n
g
a
g
a
i
n
s
t
t
h
e
c
a
b
i
n
e
t
o
r
t
h
e
m
a
c
h
i
n
e
?
If motor is
touching floor
raise machine
making sure it
stays level
C
o
m
p
l
e
t
e
D
o
e
s
t
h
e
n
o
i
s
e
o
n
l
y
o
c
c
u
r
w
h
i
l
e
m
o
v
i
n
g
t
h
e
i
n
o
r
o
u
t
?
r
a
c
k
See "Rack
Problem" section
of
flow chart
No Function
Yes
Yes
No
No
No
No
No
No
Does it occur one
time only after a
wash?
Are the cables off
the pulleys?
M
o
v
i
n
g
R
a
c
k
Y
e
s
Y
e
s
Y
e
s
Y
e
s
From
Page 1
F
r
o
m
P
a
g
e
1
B
Does it sound like a
loud low frequency
noise?
humming
Does it sound like a
sound as
machine coasts to a
stop?
sqeaking
Is the overall
sound
too loud?
consistent
Complete
Yes
No
No
No
No
No
No
No
No
T
h
i
s
i
s
d
e
t
e
r
g
e
n
t
c
u
p
l
i
d
h
i
t
t
i
n
g
d
o
o
r
a
n
d
i
s
n
o
r
m
a
l
R
e
p
l
a
c
e
i
n
n
e
r
d
o
o
r
A
d
j
u
s
t
o
r
r
e
p
l
a
c
e
a
s
n
e
c
c
e
s
s
a
r
y
I
n
s
t
a
l
l
d
o
o
r
o
n
h
i
n
g
e
s
A
d
j
u
s
t
o
r
r
e
p
l
a
c
e
P
l
a
c
e
c
a
b
l
e
b
a
c
k
o
n
p
u
l
l
e
y
Co
m
p
l
e
t
e