Problem Possible cause Remedy
White residue appears
on dishes and cutlery,
glasses are cloudy, film
can be wiped off.
The water softener setting
is too low.
Adjust the water hardness
selector to a higher set
-
ting, see “Before using for
the first time”.
Phosphate free detergent
was used.
Use a detergent with
phosphate.
Smearing appears on
glasses and cutlery,
there is a bluish sheen
on the surface of the
glassware, film can be
wiped off.
The rinse aid setting is
too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discolored, film can not
be wiped off
The water hardness se
-
lector in the wash cabinet
is not set correctly.
Set it to the correct set
-
ting, see “Before using for
the first time”. There is no
remedy for already dam-
aged glassware.
Glassware is not dish-
washer safe. The sur-
faces are damaged.
There is no remedy.
Purchase dishwasher safe
glassware.
Plastics are discolored
Natural dyes e.g. from
carrots, tomatoes or
ketchup may stain plas
-
tics. The amount of deter
-
gent used or its bleaching
effect was not strong
enough to deal with the
natural dyes.
Use detergent containing
chlorine. Use more deter-
gent, see “Operating the
dishwasher”.
Discoloration is perma
-
nent.
Problem solving
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