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HELPLINE
If you have any difficulty with your
appliance, do not hesitate to call.
We are more likely to be able to
help than the store from where you
bought it.
Please have the following
information ready to enable our staff
to deal with your enquiry quickly:
• Name of the product.
• Model number as shown on the
underside of the appliance or rating
plate.
• Serial number.
UK Helpline 0870 060 2609
Replacement Parts 0870 167 6640
Ireland Helpline 1800 409119
YOUR TWO YEAR
GUARANTEE
It is important to retain the retailers
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be found
on the base of the product.
Model no.
Serial no.
All Morphy Richards products are
individually tested before leaving the
factory. In the unlikely event of any
appliance proving to be faulty within
28 days of purchase it should be
returned to the place of purchase
for it to be replaced.
If the fault develops after 28 days
and within the guarantee period
from the original purchase date, you
should contact the Helpline number
quoting Model number and Serial
number on the product, or write to
Morphy Richards at the address
shown.
You may be asked to send a copy of
proof of purchase.
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If for any reason this item is
replaced during the guarantee
period, the guarantee on the new
item will be calculated from original
purchase date. Therefore it is vital to
retain your original till receipt or
invoice to indicate the date of initial
purchase.
To qualify for the guarantee the
appliance must have been used
according to the instructions
supplied.
Exclusions
Morphy Richards shall not be liable
to replace or repair the goods under
the terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the product.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 Where the appliance has been used
for hire purposes or non-domestic
use.
5 Morphy Richards are not liable to
carry out any type of servicing work,
under the guarantee.
This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
• This guarantee is valid in the UK
and Ireland only.
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