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System Overview Chapter 2 37
System Overview
— through set-based administration
— through NCM
— through a USB memory stick
• BRI enabled with keycode
Network Configuration Manager (NCM)
Many Business Communications Manager customers already use the optional client-server based
management application NCM to manage their multisite BCM200/400 network. Designed to
provide a system-wide perspective for up to 2000 BCM devices, Network Configuration Manager
is a centralized database that stores information about every Business Communications Manager
device on your network.
NCM for BCM50 includes centralized backup and restore management, common file distribution
(for example, system greeting files), parameter configuration, and automated software-update
distribution. You can manage large BCM50 networks and mixed BCM50/200/400 networks using
the NCM.
BCM50 applications
BCM50 has a wide range of applications. You enable these applications through keycodes and do
not require any additional hardware.
BCM50 gives you 10 ports for connecting to CallPilot and Contact Center. Each port supports one
connection to that application. For example, four callers could be leaving voice messages, and two
callers could be in the autoattendant while four callers are listening to voice messages. The number
of ports can support a fully configured a BCM50 system with a full complement of voice
mailboxes.
BCM50 comes with Mailbox Manager and CallPilot. Keycoded CallPilot options are also
available, as are other BCM50 applications, such as LAN CTE, Personal Call Manager, and Call
Detail Recording.
Mailbox Manager
Mailbox Manager is a direct replacement for the BCM 3.x CallPilot Mailbox Manager. In
particular, the following items can be administered through a browser:
• Off Premise Notification settings
• Password
• Outbound transfer settings
• Spoken name (import, export, play and record)
• Primary, Alternate, and Personal Greetings (import, export, play, and record)
• Personal Attendant DN