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SERVICE INSTRUCTIONS
1. Do NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the Warranty.
2. If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you purchased it. If you are
returning the unit more than 30 days after the date of purchase, please see the enclosed Warranty.
3. If you have any questions or comments regarding this unit’s operation or believe any repair is necessary, please write to our Consumer
Service Department or visit our website at www.rivalproducts.com
RIVAL
JCS/THG, LLC
CONSUMER SERVICE DEPARTMENT
303 NELSON AVENUE
NEOSHO, MO 64850
ONE (1) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A. This Warranty applies only to the original purchaser of this product.
B. This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by
JCS/THG, LLC authorized personnel, is shown to have failed in normal use due to defects in material or workmanship. JCS/THG, LLC
will determine whether to repair or replace the unit. This Warranty does not apply to installation expenses.
C. Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit,
or attempting to service or modify the unit, will render this WARRANTY VOID.
D. Unless otherwise proscribed by law, JCS/THG, LLC shall not be liable for any personal injury, property or any incidental or
consequential damage of any kind resulting from malfunctions, defects, misuse, improper installation or alteration of this
product.
E. All parts of this product are guaranteed for a period of 1 year as follows:
1. Within the first 30 days from date of purchase, the store from which you purchased your product should replace this
product if it is defective in material or workmanship (provided the store has in-stock replacement.) * If you intend to assert
any claim in connection with the product, please follow the instructions in paragraph F.
2. Within the first twelve months from date of purchase, JCS/THG, LLC will repair or replace the product if it is defective in
material or workmanship, subject to the conditions in paragraph G.
F. If you have any other problem or claim in connection with this product, please write to our Consumer Service Department.
G. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit
to JCS/THG, LLC:
1. Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code and telephone number,
b) A dated sales receipt or PROOF OF PURCHASE,
c) Your $10.00 (USD) check for return shipping and handling, and
d) The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the
box is sealed.)
3. JCS/THG, LLC recommends you ship the package U.P.S. ground service for tracking purposes.
4. All shipping charges must be prepaid by you.
5. Mark the outside of your package:
RIVAL
JCS/THG, LLC
303 NELSON AVENUE
NEOSHO, MO 64850
SHIPPING AND HANDLING CHANGES: $10.00 (USD)
This Warranty gives you specific legal rights, and you may have other rights may vary by jurisdiction. The provisions of this Warranty
are in addition to, and not a modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any
applicable legislation. To the extent that any provision of this Warranty is inconsistent with any applicable law, such provision shall be
deemed voided or amended, as necessary, to comply with such law.
© 2006 JCS/THG, LLC
Crock-Pot
®
, the Crock-Pot logo™, Rival
®
and the Rival Logo™ are trademarks of JCS/THG, LLC.
Printed in China SCV500GF-CN/9100050001418
SCV500G-FCN06EFM1
Owner’s Guide
READ AND SAVE THESE INSTRUCTIONS
SCV500GF-CN
Slow Cooker
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