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PROBLEM POSSIBLE CAUSE / SOLUTION
RANGE DOES NOT OPERATE (continued)
Surface elements do not heat.
Oven light does not work.
Control panel light does not
operate (some models).
No power to range. Check steps “Entire range does not operate” above.
Control knobs set too low. At very low heat settings of the control knobs, the
surface signal light may come on; however, surface unit does not operate. Turn the
control knob to a slightly higher setting until the elements start heating.
Coil elements not seated properly in terminals. Turn temperature control knobs to
OFF. Pull out and lift up coil elements. Straighten terminals on end of coil element
if necessary. Replace elements properly into the element block.
Incorrect surface control knob turned on. Make sure the correct surface control is
on for the surface unit to be used.
The automatic lock off of the surface element is on (models with self-cleaning oven
only). During the self-clean cycle, the surface elements, when used, are subjected to
high heat. To ensure maximun element life, a safeguard locks off the use of the
surface element during the self clean cycle. Once the oven cleaning cycle is
complete and the oven door can be opened, the surface elements can be utilized.
Cancel the self clean cycle.
Burned-out light bulb. See “Oven Lamp” in the “General Information” section.
Lamp loose in sockets or burned-out. See Fluorescent Lamp in General Information
section.
SURFACE UNITS
Surface elements too hot or
too cold.
Liquids boil at LOW setting of
surface units.
Raise or lower setting until proper amount of heat is obtained.
Use only flat bottom, evenly balanced, medium or heavy-weight cookware. Pans
having a flat bottom heat better than warped pans. Cookware material affects
heating. Heavy and medium weight pans heat evenly. Because light-weight pans
heat unevenly, foods may burn easily.
Incorrect setting of the control knob. Turn control knob to a lower setting.
Cooking on right rear element. When the oven is operating, heated air escapes
through the oven vent located directly under the right rear end coil element or
little behind it. This will increase the heat input.
Avoid Service Check List
2