Filter
Top Products
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor.
21
TROUBLESHOOTING TIPS
ISSUE POSSIBLE SOLUTIONS
Oven is not receiving power.
o
Ensure the oven is plugged in.
o
Verify the wall circuit breaker is on.
o
Reset the breaker and then power up the oven.
Oven is not warming up properly
or F8 Fault Code is flashing on the
display.
o
Follow the deep cleaning procedures (pages 9-10) to
remove debris that may be preventing air circulation.
o
Reset the high-limit thermostat (press the red button
on the back of the oven).
o
Ensure the door is closed.
Oven is not cooking properly.
o
Follow the deep cleaning procedures (pages 9-10) to
remove debris that may be preventing air circulation.
o
Ensure the correct food group and/or food item is
selected for the product.
o
Ensure the product is cooked from the correct
starting state (e.g., fresh, frozen, etc.).
Fault Code –
F2: Cook Temperature Low
o
Ensure the door is closed.
o
Reset the high-limit thermostat (press the red button
on the back of the oven).
o
Repeat warm-up and allow the oven to idle for five
(5) minutes.
o
Reduce the amount of frozen product being cooked
at a given time.
Fault Code –
F6: EC Temp
o
Ensure the temperature around the oven is less than
120ºF (49ºC).
o
Ensure nearby appliances or fixtures are not
obstructing airflow into the back cooling fans.
o
Ensure the cooling fans on the back of the oven are
not clogged with debris.