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SSeerrvviiccee IInnffoorrmmaattiioonn
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available:
Model Number
Serial Number
Date of Purchase
Name of dealer from whom purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (662) 451-4133 or write to:
VVIIKKIINNGG RRAANNGGEE CCOORRPPOORRAATTIIOONN
PPRREEFFEERRRREEDD SSEERRVVIICCEE
111 Front Street
Greenwood, Mississippi (MS) 38930 USA
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number for your
oven is located behind the lower access panel.
Model Number Serial Number
Date of Purchase Date Installed
Dealer’s Name
Address
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1. Unscrew glass light cover.
2. Use an oven mitt during bulb
removal to protect your hand in
case the bulb breaks.
3. Replace the bulb with a 120 volt,
40-watt appliance bulb.
4. Replace the light cover
5. Reconnect power at the main fuse
or circuit breaker.
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Since this oven uses electronic ignition, electrical power failure in the
home will affect the oven. During a power failure, electric igniters will
not work and the oven cannot be used. Momentary power failures can
occur unnoticed. The oven is affected only when the power is
interrupted. When power is restored, the oven will be fully useable. A
“brown-out” may or may not affect the oven’s operation, depending
upon the severity of the power loss.
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