Filter
Top Products
17
Cooling the Motor:
Machine may stop working if it is overloaded on low speed. Reset by turning power off for
up to 30 seconds.
If you cannot fix your machine with these suggestions, technical help is available by
calling
Vita-Mix Technical Support, 800-886-5235.
If outside the United States and Canada,
contact your local Vita-Mix Distributor or telephone the Vita-Mix International Division at
+1.440.782.2450 or email international@vitamix.com for a distributor in your country.
4. Problem:
• Loud grinding noise from the blender
motor
Solution:
Motor bearings need to be replaced. Call
Vita-Mix
®
Customer Service.
5. Problem:
• Machine is running irregularly
• Machine starts by itself
• Machine was turned off for a period
of time and turned on, but there is
no power
• Machine did not work right out of
the box
Solution #1:
Try plugging the machine into a new outlet.
Solution #2:
Call Vita-Mix Customer Service.
IMPORTANT NOTES!
• The automatic overload protection shuts the motor off when the resettable circuit breaker pops
out. It does so to protect the motor from overheating. If the motor shuts off, it could be do to:
– Recipe being too thick
– Recipe having too many ingredients in it.
– Recipe was being processed too long at too low a speed
THERMAL PROTECTOR: The thermal protector may shut the motor off to protect it from
overheating. To restart, wait for motor to cool down with the power off (up to 45 minutes). Cooling
may be quickened by placing the motor base in a cool spot. (Unplug first.) To speed up the process,
try circulating the air with a vacuum or fan aimed at the bottom of the base. When the thermal
protector shuts the motor off, review your processing techniques and your instructions. Your recipes
may be too thick or have too much material in them. If the motor seems to be overheating but the
thermal overload protector has not turned the machine off, stop the machine and remove the
container from the base. Turn the machine ON and let the machine run for 20 seconds. Repeat this
step 3 times for a total of 1 minute. Be careful never to touch any moving parts while in use.