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TROUBLESHOOTING SUGGESTIONS
SYMPTOM
POWER INDICATOR not lit
TANK INDICATOR not lit
STATUS INDICATOR
flashing
No water flow from
dispense nozzle (power
indicator lit, status indicator
not flashing)
INDUCTIVE HEATER
operates intermittently
WATER TANK will not heat
POSSIBLE CAUSE
Water-Max™ not connected to power
POWER switch OFF
Insufficient water supply
Water tank not installed
Tank not properly seated in receptacle
ERROR detected - water pressure
insufficient
ERROR detected - temperature rise
between inlet and outlet insufficient
Tank is full
Tank is sensed as full, but is actually
low
Tank not properly installed
Internal hi-limit tripping (cooling fan
dirty or obstructed)
Tank not properly installed (TANK
INDICATOR not lit)
Internal damage
SUGGESTED REMEDY
Check circuit breaker
Press POWER switch to ON
Check water supply turned ON
And supplying at least 25 p.s.i.
Check tank for proper installation
Check tank for proper installation
Check water supply turned ON
And supplying at least 25 p.s.i.
Be sure voltage is maintained
during all phases of operation
Normal operation
Clean water level probe
Check tank for proper installation
Be sure all cooling openings
and louvers are unobstructed.
Otherwise contact Authorized
Wells Service Agency
Check tank for proper installation
Contact Authorized Wells
Service Agency
RESET Water-Max™: Turn POWER SWITCH OFF. Wait 20 seconds.
Turn POWER SWITCH ON. If unit resets and status indicator comes on
without flashing, error was (probably) a low water condition. Otherwise,
contact your Authorized Wells Service Agency.
OPERATIONAL NOTES
Water-Max™ will not operate if water pressure is less than 25 p.s.i. If Water-Max™ shuts down (status
light flashes) for no apparent reason, other equipment on the water line may be robbing water pressure
and/or volume from Water-Max™.
ERROR CODES are displayed on the control board readout, visible through the view port on the upper
right side of the dispenser. Refer to Water-Max™ Service Manual p/n 503364 for error code meanings
and suggested remedies.
There are no user serviceable components in the appliance. In all cases of damage or component
malfunction, contact your Authorized Wells Service Agency for repairs.
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