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Call the Whirlpool Consumer Assistance
Center toll free at 1-800-253-1301.
Our consultants are available to
assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your appliance
(see the “A Note to You” section). This information will
help us better respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
•
Use and maintenance procedures
REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the “Troubleshooting Guide” section. It may save
you the cost of a service call. If you still need help, follow the instructions below.
IF YOU NEED ASSISTANCE OR SERVICE IN U.S.A.
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recommend
that you only use FSP* factory authorized parts. FSP
replacement parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new WHIRLPOOL*
appliance.
To locate FSP replacement parts in your area, call our
Consumer Assistance Center telephone number or your
nearest authorized service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool service technicians are trained to fulfill the
product warranty and provide after-warranty service,
anywhere in the United States.
To locate the authorized Whirlpool service company in
your area, you can also look in your telephone directory
Yellow Pages.
Please include a daytime phone number in your
correspondence.