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If You Need Service Or Assistance
We suggest
these steps:
you follow
1. Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops
during a cycle:
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Is the door tightly closed and securely latched?
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Has the cycle been correctly set?
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Is the water turned on?
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Have you checked your home’s main fuses or
circuit breaker box?
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Is the dishwasher wired into a live circuit with the
proper voltage?
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If the motor has stopped because of an overload,
it will automatically reset itself within a few min-
utes. If the motor does not start, call for service.
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Is the delay feature on?
If your dishwasher seems to run too long:
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Is your household water temperature set too
low? Low water temperature settings will cause
longer dishwasher operating times.
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Are you using Pots & Pans Cycle or Hi-Temp
Option? The dishwasher may be waiting for the
water to heat.
If dishwasher won’t fill:
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Is overfill protector stuck in “up” position?
Overfill protector should move up and down
freely. Press down to release.
If water remains in the dishwasher:
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Has the cycle completed?
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A small amount of remaining water is normal.
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Is drain air gap clogged?
If detergent remains in the covered
detergent cup:
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Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
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Is the dishwasher detergent fresh and dry with-
out lumps?
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Is the cycle completed?
If the WATER HEATING signal light flashes:
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Have you run water at the nearest sink before
starting the dishwasher?
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Is water temperature at least 140°F (6O”C)? Set
water heater thermostat to a higher setting.
If signal lights flash and the dishwasher
stops or will not run:
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Has there been a power failure?
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Is the cycle pause feature on? (See page 6.)
. Is the door open?
If control pads don’t work:
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Is the lock-out feature on? (See page 6.)
If the beep does not sound when pads are
pressed:
9 Has the sound signal been turned off?
(See page 6.)
If dishwasher drains after turning off
CLEAN Signal Light and/or closing door:
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Did you accidentally press the CANCEL/DRAIN
pad while closing the door? Press CANCEL/
DRAIN pad again to stop draining. Restart cycle
if needed.
If white residue appears on front of access
panel:
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Is more detergent being used than needed? See
page 14 for recommended amounts of detergent.
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Some liquid detergents develop excess foam
and burld up on exterior of access panel. Try a
different brand to reduce foaming and eliminate
build-up.
If you hear grinding, grating, crunching,
buzzing sounds:
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A hard object has probably entered the POWER
CLEAN’” Module. The sound should stop when
the object is ground up.
If dishes aren’t as dry as you expected:
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Is the rinse agent dispenser filled? Using a rinse
agent greatly improves drying. (See page 16.)
2. If you need assistance*...
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain satis-
factory operation from your appliance or, if service
is necessary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number In your
correspondence.
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