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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
3.
If you need service’. . .
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
1. if dishwasher won’t run, or stops during cycle:
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is doortightly closed and securely latched?
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Has cycle been correctly set?
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is water turned on?
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Has house fuse blown or circuit breaker
tripped?
[ FRANCHISED SERVICE 1
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Is the power cord plugged in (if so
..^
Whirlpool has a na-
tionwide network of
franchised TECH-
CARE” Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill
the product warranty
and provide after-
warranty service,
anywhere in the
equrppea).!
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Has electrical power been interrupted?
United States. To locate TECH-CARE service in your
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If motor has stopped because of overload,
area, call our COOL-LINE service assistance tele
it will automatically reset itself within a few
phone number (see Step 2) or look in your tele-
minutes. if motor does not start. call for
phone directory Yellow Pages under:
service.
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
. Are you using the POTS & PANS Cycle or
MAJOR-SERVICE 6 REPAIR
MAJOR-REPAIRING h PARTS
HI-TEMP WASHING Option? Is the dishwasher
WH’RLPooLAPPL’ANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEOTECHKARESERVICE
FRANCHISEDTECH CARESERVICE
waiting for water to heat?
2. if water remains in the dishwasher:
SEH \‘,(‘E
(‘OMI’A.VIES
SERl~,(‘E ('oMPA.v/ES
XYZSERVICECO
XYZSERVICECO
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Has the cycle completed?
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9999
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is drain air gap clogged?
OR
3. if detergent remains in the covered deter-
WASHING MACHINES. DRYERS
a IRONERS-SERVICING
gent cup:
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Is the bottom rack in backwards? (The rack
bumpers should be at the front.]
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Is the dishwasher detergent fresh and dry
without lumps?
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Is the cycle completed?
it you hear grinding, grating, crunching,
buzzing sounds:
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A hard object has probably entered the
POWERCLEAN Moduie.Thesoundshouid
stop when the object is ground up.
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SER \'l(‘b. ('OMl',4 VIES
XYZSERVICECO
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0
FSP is o registered trademark
of Whirlpool Corporation for
FSP
quality parts. took for this
symbol of quality whenever
R you need a replacement part
for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
4.
2. If you need assistance*...
Call Whirlpool COOL-LINE ’ service assis-
tance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . (800) 253-1301
Michtgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if ser-
vice is necessary, recommend a qualified service
company in your area.
4. If you have a problem * . . .
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.