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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
iou can find and fix yourself without tools of any kind
If electricity goes off:
Learn how long
power WIII be off by calling the
power compar i
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;f service IS to :~e interrupted 24 hours or less, keep
freezer closeo Most food WIII stay frozen
l
if service IS io ne interrupted longer than 24 hours,
do this
1. I?emove 0 Jnfrozen food and store in a frozen
fooa locker OR...
2. Place 2 Ibs. (0 9 kg] of dry Ice in freezer for every cu
ft of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry Ice burns.
3. If neither fo#X iocker storage or dry Ice IS avail-
able. use or can perishable food at once
l
-he length of 4 me food
WI/I stay
frozen depends OP
several factor:, For Instance a full freezer will reman
:olc longer
bar
a freezer patiiclly fllled. And a
freezer full of meat WIII stay cold longer than a
freezer fllied Beth baked goods Also. If the food still
=ontans Ice ( rysials, It may be safely refrozen, al-
;hough the qballty and flavor may be affected Use
!hls food as %on as convenient If the condition of
the food IS pc,>r or IS in any way questionable, it
IS
swse to dlspor+ of it
If freezer stops running:
9 Check to set if power cord IS plugged into the
niltlet
9 Check ‘use bL TX or circuit breaker
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‘Ckjeck electn, company for a power faililre
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Be sure Temperature Control
IS
turned ON
If compressor seems to run too long:
9 Check to see that condenser, located on buck of
freezer, IS free xf dust and lint
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On hot summer days or if room IS hot, compressor
will
runlongerto~rovldethecorrectamouniofcoollng
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If large amounts of unfrozen food have been put
into the freezer, compressor WIII run longer
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Check to see that there
IS
enough air clrculatlon
space above and in back of the freezer
0
FSP
R
2. If you need assistance*...
Call Whirlpool COOL-LINE” service assistance
telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Consultant can instruct you In how to obtain satlsfac-
tory operation from your appliance or, tf service
IS
necessary. recommend a qualified service company
in vour area.
3. If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE R
-
Service Companies
TECH-CARE service
technicians are tralned
to fulfill the product
warranty and provide
after-warranty service,
1 FRANCHISED SERVICE 1 anywhere In the United
States To
locate
TECH-CARE sewice in your urea, call our COOL-LINE
sewice assistance telephone number (see Step 2) or
look in your telephone directory Yellow Pages under:
APPLIANCES - HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 8 REPAIR
MAJOR - REPAIRING 8 PARTS
OR
HHIRLPDOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
FRANCHISED TECH~CARE SERVICE
SEH\ I(‘& ro.H/!4n/h:.s
.5I;H\‘I~‘t (‘Oil/‘\ VI/-\
XYZ SERVICE CO
XYL SERVICE CO
123 Maole
999-9999 123 Maple
399 9999
OR
WASHING MACHINES. DRYERS
8 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED IECH~CARE SERVILF
.YtH\‘I(‘E r’o.wl!t.\lFi
XYZ SEHVICE CO
121 MaDIe
999~9999
4. If you have a problem*...
Call our COOL-LINE sewice asststance telephone
number (see Step 2) and talk with one of our
Consultants, or If you prefer, write to
Mr Stephen E. Upton, Sr. Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
<If you must call or write, please provide model
number, serial number, date of purchase, and a
complete description of the problem. This informa
tion is needed in order to better respond to your
request for assistance.
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