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If You Need Assistance
OrService
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
toll-free telephone number for help or calling for service, you will need to provide a complete description
of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE
The power cord is not plugged
into a live circuit with proper
voltage.
A household fuse has blown or
a circuit breaker has tripped.
The Oven Selector is not turned
to BAKE or BROIL.
The Oven Temperature Control
Knob is not turned to a tempera-
ture setting.
SOLUTION
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Replace household fuse or reset circuit
breaker.
Turn the Oven Selector to BAKE or
BROIL.
Turn the Oven Temperature Control
Knob to a temperature setting.
The surface
units will not
operate
Control knob(s)
will not turn
A household fuse has blown or
a circuit breaker has tripped.
Surface units are not plugged in
all the way.
The control knobs are not being
set correctly.
You are not pushing in before
turning.
Replace household fuse or reset circuit
breaker.
Plug surface units in all the way. (See
“Replacing” on page 19.)
Push control knobs in before turning to
a setting.
Push control knob(s) in before turning
to a setting.
continued on next page
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