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2. lf you need assistance . . .
Call our toll-free telephone number. Dial
toll-free from anywhere In the U.SA.:
l-80044-ROPER
(14004474737)
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliince or, if sewkze is necessary, recom-
mend a qualifted service company in your
area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2ooo M-53
Benton Harbor, Ml 49022
Pleawincludeadaytimephonenun-berin
your correspondence.
3. If you need service . . .
Contact the dealer from whom you pur-
chased the appliance or the authorized
servicer in your area. For help finding an
authorized servicer in your arw, call our
toll-free telephone number in Step 2.
4. If you need FSP replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for thii
syrrbol of quality whenever you need a
replacement part for your RopeP appliance.
FSP replacement parts will fii right and work
rigM, because they are made to the same
exacting specifiitions used to build every
new Roper appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call our toll-
free telephone number in Step 2.
5. lf you are not satisfied with
how the problem was
solved . . .
l
Ccntact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent ccnsumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Roper Brand
Appliance warrantor have failed to resolve
your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
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