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Before calling for service...
If hot water dispenser does not operate, check these points first:
0
J Has circuit breaker tripped or
house fuse blown?
q
Is the Temperature Control set
to the “Off” position?
q
Is the electrical outlet
controlled by a switch?
q
Is power supply cord plugged
in?
q
Has the water supply been
turned off?
If you need more help, check the chart below. This could save you the cost of a service call for a problem that is
not covered by the warranty.
PROBLEM
CHECK THE FOLLOWING
Water is not hot.
n
Check that the circuit breaker is not tripped or the house fuse blown.
n
Check that power supply cord is plugged into electrical outlet.
n
Check if the electrical outlet is operated by a switch. The switch may
have turned power off.
n
Cold water in tank is still being heated. Wait 15 minutes and check
temperature again.
n
Check that the Temperature Control is set to the “Max” setting.
Vapor appears, dispenser
n
Adjust Temperature Control to a lower setting that eliminates the vapor or
makes boiling water noises, or
noise. If you live at a high altitude, you may need to lower the thermostat
water is too hot.
setting to keep water from boiling.
Hot water drips or sputters from
n
Check that tubing is not bent or kinked.
spout.
n
Adjust Temperature Control to a lower setting that eliminates the drips or
sputters.
n
Check that spout screen is not clogged. See Caring For Your Hot Water
Dispenser,” Page 11.
n
Check for proper installation of copper tubing from spout to storage tank
and from spout to cold water line. See “Installation Instructions,” Pages 8-9
Water does not flow from spout.
n
Check that water supply valve is open.
n
Check that spout screen is not clogged. See “Caring For Your Hot Water
Dispenser,” Page 11.
w If a water filter is used, check that water pressure to hot water dispenser
is 20 psi minimum.
Leaking saddle valve.
n
Tighten saddle valve clamp screws evenly and firmly. Keep both halves
of bracket parallel. Do Not crush water supply tubing.
Water has a “rotten egg” taste.
n
Hot water dispenser is attached to hot water line. Attach to cold water line.
n
Install a water filtration system on cold water line to dispenser.