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If You Need Service Or Assistance
Continued
2. If you need assistance’...
Call Whirlpool COOL-LINE’; service assistance
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3. If you need service’...
Whirlpool has a nation-
service technicians are
trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States. To locate
the authorized Whirlpool service company in your
area, call our COOL-LINE *‘ service assistance
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
APPLIANCES _ HOUSEHOLD -
ELECTRICAL APPLIANCES
MAJOR-SERVICE 8 REPAIR
MAJOR _ REPAIRING 8 PARTS
OR
WASHING MACHINES, DRYERS
8 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple
999~9999
4. If you have a problem’...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our
consultants, or if you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your
correspondence.
5. If you are not satisfied with how the problem
was solved*...
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the major
appliance industry.
9 Contact MACAP only when the dealer,
authorized servicer or Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
l
When requesting assistance, please provide:
model number, serial number, date of purchase,
and a complete description of the problem. This
information is needed in order to better respond
to your request.
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