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Lf you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
2.
If you need
Performance problems often result from little
assistance?..
things you can find and fix yourself without tools
of any kind.
If nothing operates:
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 17.)
9 Have you checked your home’s main fuse or
circuit breaker box?
l
Have you checked the electric company for
a power failure?
If the microwave oven will not run:
l
Is the timer set?
l
Is the door firmly closed and latched?
l
Did you touch START?
l
Did you follow the directions exactly?
If the microwave cooking times seem too
long:
9 Is the electric supply to your home or wall out-
let low or lower than normal? Your electric
company can tell you if the line voltage is low.
Your electrician or service technician can tell
you if the outlet voltage is low.
l
Is Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
If the display shows a time counting down but
the oven is not cooking:
l
Is the oven door closed completely?
l
Is the oven in a standing time between QUICK
DEFROST and COOK. (See page IO.)
. Have you set the control as a kitchen timer?
If you do not hear a programming tone
(Page
61:
l
Is the command correct?
l
Has the tone been cancelled?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the clock
(page
61.
Call Whirlpool COOL-LINE” service as-
slstance telephone number. Dial free from
anywhere in the U.S.:
l-800-253-1301
and talk with one of ourtrained Consultants. The
Consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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