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If you need service or assistance,
we suggest you follow these four steps:
1
l
Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothing operates:
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Is the oven correctly plugged into a
live circuit with the proper voltage?
(See page 2.)
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Have you checked the main fuse or circuit
breaker box?
If the microwave oven will not run:
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Is the timer set?
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Is the Control Panel Switch ON? (See
Page
6.1
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Is the door firmly closed and latched?
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Did you touch START?
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Did you follow the directions exactly?
If the microwave oven has been stored in a
cold area:
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Allow it to stand for 20 to 30 minutes at room
temperature before operating the controls.
If microwave cooking times seem too long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
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Is the Cook Power at the recommended
setting?
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Are you allowing for more time when cook-
ing more food at one time?
If the display shows a time counting down
but the oven is not cooking...
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Is the Minute Timer Signal Light on?
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Is the oven door closed completely?
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Is the oven in a standing time between
DEFROST CYCLE and COOK CYCLE I? (See
page12.)
If the fan seems to be running slower than
usual...
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Has the oven been stored in a cold area?
The fan will run slower until the oven
warms up to normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the clock
(page 51.
If the microwave oven turns off too soon or
not soon enough when using the probe:
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Is at least J/3 of the probe in the food?
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Is the probe tip in the center of the food?
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Is the probe touching bone or fat?
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Have you allowed roasts to stand for a few
minutes after cooking?
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Is the probe plugged tightly into its socket?
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Is the Cook Power set where it should be?
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Is the Cook Temperature set at the end tem-
perature you want?
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Do you have the correct probe for your
oven? See page 17.
2
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If you need assistance * . . .
Call the Whirlpool COOL-LINE B service as-
sistance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . (300) 632-2243
Alaska b Hawail . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
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