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Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
POSSIBLE CAUSE SOLUTION
Nothing will The unit is not wired into a live Wire the unit into a live circuit with
operate
circuit with proper voltage.
proper voltage. (See Installation
Instructions.)
A household fuse has blown or
Replace household fuse or reset circuit
a circuit breaker has tripped.
breaker.
The oven will
The Oven Selector is not
Turn the Oven Selector to the desired
not operate turned to BAKE or BROIL.
setting.
The Oven Temperature Control
Turn the Oven Temperature Control
Knob is not turned to a tem-
Knob to a temperature setting.
perature setting.
The MEALTIMER’” clock is not
Set the MEALTIMER clock correctly.
set correctly.
(See “Using the MEALTIMER’” clock’
on page 14.)
The Stop or Start Time Knobs
If a delay start or stop is not desired,
for the MEALTIMER clock
the Stop and Start Time Knobs must
are not set at the correct
be turned to the correct time of day.
time of day. Turn knobs till they pop out.
Soil is visible
You broil often.
The special finish is designed to
3n continuous-
cleaning oven
gradually reduce oven soil during
finish
normal baking or roasting. It is not
designed to keep your oven spotless,
(models
RB220PXB and
only presentably clean. If you broil
RB120PXY)
often, you may see oven soil. Follow
hand-cleaning tips on page 19.
Soil is on door.
The door is cooler than the oven walls.
Soil will be more visible on the door
than other areas in the oven. See
hand-cleaning tips on page 19.
Soil is caused by sugar and
Sugar and starchy spills may leave
starchy spills.
stains. See page 19 for hand-cleaning
tips. Keep foil on oven bottom to
catch these spills.
continued on next page
2: