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If You Need Assistance Or
Service
This section is designed to help you save the axt of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numt>ers and the purchase date. (See
page 2.) This information is needed to respond to your request property.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fii. ft could save you the cost of a service call.
PROBLEM
POSStBLE CAUSE SOLUllON
Nothlng will
The unit is not wired into a live Wire the unit into a live circuit with proper
operate
circuit with proper voltage.
voltage. (See Installation Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
The oven will not
The Oven Selector is not turned Turn the Oven Selector to the desired
operate
to BAKE or BROIL setting.
The Oven Temperature Control is Turn the Oven Temperature Control to a
not turned to a temperature temperature setting.
setting.
The automatic MEALTIMER”
Set the MEALTIMER clock correctly. (See
clock Is not set correctly
“Using the automatic MEALTIMER- clock
on page 13.)
The Stop or Start Time Knobs for ff a delay start or stop is not desired, the
the automatic MEALTIMER”
Stop and Start Time Knobs must be turned
clock are not set at the correct
to the correct time of day. Turn knobs till
time of day.
they pop out.
Sol1 Is vlslble on
You broil often.
The special finish is designed to gradually
contlnuous-
reduce oven sol1 during normal baking or
cleaning oven
roasting. ft is not designed to keep your
flnlsh
oven spotless, only presentably dean. lf
(models
you broil often, you may see oven soil.
RB220PXY and
Follow hand-cleaning tips on page 18.
RBl POPXY)
Soil is on door.
The door is cooler than the oven walls. Soil
will be more visible on the door than other
areas in the oven. See hand-deaning tips
on page 18.
Soil is caused by sugar and
starchy spills.
Sugar and starchy spills may leave stains.
See page 18 for handcleaning tips. Keep
toll on oven bottom to catch these
spills.