If you need service or assistance,
we suggest you follow these
four steps:
I
6
1
l
Before calling for assistance.. .
Performance problems often result trom
little things you can find and fix yourself with-
out tools of any kind.
if nothing operates:
l
lsthe oven correctly wired to a live circuit
with the proper voltage? [See instaiiatlon
instructlons.)
l
Have you checked the main fuse or circuit-
breaker box?
if the upper oven will not operate:
l
Is the Upper Oven Selector turned to a set-
ting [BAKE or BROIL, but not TIMED BAKE]?
l
Is the Upper Oven Temperature Control
turned to a temperature setting?
If the lower oven will not operate:
l
Is the Lower Oven Temperature Control
turned to a temperature setting?
If the reef-cleaning cycle will not operate:
l
Are the Upper Oven Selector and Upper
Oven Temperature Controls set to “CLEAN”?
l
Does the Start Time dial show the correct
time of day?
l
Is the Stop Time dial set ahead to the time
you want the cleanrng cycle to stop?
l
Is the Lock Lever all the way to the right?
(The Clean Light will come on.)
if soil Is visible on continuous-cleaning oven
finish:
l
The special finish is designed to gradually
reduce oven soil during normal baking
or roasting. It is not designed to keep your
oven spotless...only presentably clean.
l
If you broil often, you may see oven Soil.
l
The door is cooler than oven walls. Soil will
be more visible on the doorthan other
areas in the oven. See page
16,
“Hand
Cleaning.”
If cooking results aren’t what you expect:
Is the oven level?
Are you using pans recommended in the
Cooking Gulde?
If baking, have you allowed I’/, to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
Does the oven temperature seem too low or
too high? See page 5, “Resetting the oven
temperature controls.”
Have you preheated the oven as the rec-
ipe calls for?
Are the pans the size called for in the
recipe?
Are you following a tested recipe from a
reliable source?
Do the cooking utensils have smooth, flat
bottoms?
See the Cooking Guide for more informa-
tion on cooking problems and how to
solve them.
2
l
Ifyou need assistance”. . .
Call the Whlrlpooi CCCL-LINE @ service
as-
sistance telephone number. Dlai free from:
Contlnentai U.S. . . . . . . . . (300) 253-1301
Michigan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 81 Hawall . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
17