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Is the door opened often?
Expect the motor to run longer when this occurs. In
order to conserve energy, try to get everything you need
out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
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Are the controls not set correctly for the
surrounding conditions?
Refer to the “Setting the Controls” section.
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Are the doors not closed completely?
Push the doors firmly shut. If they will not shut all the
way, see “The doors will not close completely” later in
this section.
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Are the condenser coils dirty?
This prevents air transfer and makes the motor work
harder. Clean the condenser coils. Refer to the
“Cleaning Your Refrigerator” section.
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Are the door gaskets not sealed all the way around?
Contact a qualified person or a technician.
NOTE:
If the problem is not due to any of the above,
remember that your new refrigerator will run longer than
your old one due to its high efficiency motor.
The refrigerator seems to make too much
noise
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The sounds may be normal for your refrigerator.
Refer to the “Understanding Sounds You May Hear”
section.
The ice maker is not producing ice
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Is the freezer temperature not cold enough to
produce ice?
Wait 24 hours after ice maker hook-up for ice production.
Refer to the “Setting the Controls” section.
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Is the ice maker arm in the “OFF” (arm up) position?
Lower arm to the “ON” (arm down) position. See the ”Ice
Maker Operation” section.
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Is the water line shut-off valve to the refrigerator not
turned on?
Turn on the water valve. See the “Connecting the
Refrigerator to a Water Source” section.
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Is an ice cube jammed in the ejector arm?
Remove the ice from the ejector arm with a plastic
utensil. Refer to the “Ice Maker Operation” section.
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Does the ice maker mold have water in it?
Check to see if your refrigerator has been connected to
your home water supply and the supply shut-off valve is
turned on. Refer to the “Connecting the Refrigerator to a
Water Source” section.
NOTE:
If not due to any of the above, there may be a
problem with the water line. Call for service.
The ice maker is producing too little ice
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Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
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Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
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Are the controls set correctly?
Refer to the “Setting the Controls” section.
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Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the “Connecting the
Refrigerator to a Water Source” section.
Off-taste, odor or grey color in the ice
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Are the plumbing connections new, causing
discolored or off-flavored ice?
Discard the first few batches of ice.
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Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
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Has food in the freezer or refrigerator been wrapped
properly?
Refer to the "Food Storage Guide" section.
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Do the freezer and ice bin need to be cleaned?
See the “Cleaning Your Refrigerator” section.
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Does the water contains minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
The ice dispenser will not operate properly
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Is the freezer door closed completely?
Push the door firmly shut. If it will not shut all the way,
see “The doors will not close completely” later in this
section.
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Is the ice bin installed correctly?
Push the ice bin in all the way. If the ice bin does not go
in all the way, it may not be put in straight. Pull it out and
try again.
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Has the wrong ice been added to the bin?
Use only cubes produced by the current ice maker. If
other cubes have been added, remove all cubes and
check to see that none have become stuck in the
delivery chute.