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Have You checked the main fuse or
circuit breaker box?
If the oven will not operate:
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Is the Oven Selector turned to a set-
ting [BAKE or BROIL)?
l
Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate:
l
Have You checked the main fuse or
circuit breaker box?
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Are surface units plugged in all the
way?
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Do the control knobs turn?
If surface unit control knob(s) will
not turn:
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Did you push in before trying to turn7
If cooking results aren’t what you
expected:
l
Is the range level?
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Are you using pans recommended
in the
Cooking Guide?
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If bakrng. have you allowed 1’2 to 2
Inches (4-5 cm) on all sides of the
pans for air crrculation’
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Have You preheated the oven
(IS
the
recipe calls for?
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Are the pans the size called for in the
recrpe?
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Are You followlng a tested recipe
from a reliable source7
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Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unrt being used?
See
the
Cooking Guide
for more rnfor-
matron on cooking problems and
how to solve them
2. If you need assistanccY:.
Call Whirlpool COOL-LINE”’ service
assistance telephone number. Dial
free from:
Continental U.S. . . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska & Hawaii . (800) 253-1121
and talk with one of our trained
Con-
sultants. The Consultants can Instruct
You in how to obtain satisfactory oper-
ation from Your appliance or, I! serv
ice
IS
necessary, recommend a
qualified servrce company tn your
a reo
3.
If you need service?..
Whirlpool has
a nationwide
network of fran-
chised TECH-
CARE@ Service
TECH- CARE
Companies
TECH-CARE serv-
FRANCHISED SERVICE
~~- ice technicians
are trarned to fulfill the product war-
ranty and provide after-warranty
service. anywhere in the United States.
To locate TECH-CARE service in Your
area, call our COOL-LINE service as-
sistance telephone number (see Step
2) or look in Your telephone directory
Yellow Pages under:
4. If
you have a
problemJ’...
Call our COOL-LINE service assistance
telephone number (see Step 2) and
talk with one of our Consultants, or if
you prefer, write to,
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor. Ml 49022
‘If you must call or write, please pro-
vrde model number, serial number,
date of purchase, and a complete
description of the problem. This
information
IS
needed in order to
better respond to your request for
assistance
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