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If You Need AssistanceOr
Service
.
This section is designed to help you save the cost of
a
service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance
probtems often result from liile things you can find and
fix
without toots of any kind. Please
check the chart below for problems you can fix. ft could save you
the cost of a service call.
PROBLEM
Nothlng will
operate
The oven will
not operats
POSSIBLE CAUSE
The power cord is not plugged
into a live circuit with proper
voltage.
A household fuse has blown or
a circuit breaker has tripped.
The Oven Selector fs not turned
to BAKE or BROIL
The Oven Temperature Control
Knob is not turned to a tempera-
ture setting.
SOLlmCN
Plug the power cord into a live circuit
with proper vottage. (See Installation
Instructions.)
Replace household fuse or reset circuit
breaker.
Turn the Oven Selector to BAKE or
BROIL.
Turn the Oven Temperature Control
Knob to a temperature setting.
The
surface
unlts will not
operate
Control knob(s)
will not turn
A household fuse has blown or
a
circuit breaker has tripped.
Surface units are not plugged in
all the way.
The control knobs are not being
set correctly.
You are not pushing in before
turning.
Replace household fuse or reset circuit
breaker.
Plug surface units in all the way. (See
“Replacing” on page 19.)
Push control knobs in before turning to
a
setting.
Push control knob(s) in before turning
to
a
setting.
continued on next page
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