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If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your retrlgerator will not operate:
l
Is the electric cord plugged in?
l
Is a fuse blown OT a circuit breaker tripped?
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Is the Temperature Control turned ON?
If there Is a rattling or Jingling noise, or other
untamlllar sounds:
l
Is something on top or behind the refrigerator mak-
ing noise.when the refrigerator is running?
l
New features on your new refrigerator make new
sounds. You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan.
It your Ice maker will not operate:
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Has the freezer had enough time to get cold? With
a new refrigerator, this might take overnight.
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Is the signal arm ON...in the down position?
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Is the water valve turned on? Is water getting to the
ice maker?
It there Is water In the detrosl pan:
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In hot. muggy weather, this is normal. The pan can
even be half full. Make sure the refrigerator is level
so the pan doesn’t overflow.
It the lights arenV working:
l
Check fuses and circuit breakers. Make sure it’s
plugged in.
If a bulb Is burned out:
l
See instructions for changing light bulbs on page
7. Use appliance bulbs only.
It the motor seems to run too much:
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Is the condenser, behind the base grille, free of
dust and lint?
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On hot days, or if the room is warm, the motor
naturally runs longer.
l
If the door has been opened a lot, or if a large
amount of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends on dif-
ferent things: number of door openings, amount of
food stored. temperature of the room, setting of the
controls.
And. your new refrigerator may be larger than
your old one so it has more space to be cooled. It
also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration and
may require moTe running time than your old one.
2. If you need assistance’“...
&II Whlrlpool COOL-LINE@ service assls-
tanoo tolophone number. Dlal free trom:
Contlnental U.S. . . . , . . , . . . . . [MO) 2534301
Mlohlgan . . . . . . . . . . . . . . . . . . . (600) 632-2242
Alaska & Hawall
* . . . . . . . . . . (500) 253.1121
3. If you need service*...
Whirlpod has a na-
tionwide network of
franchised TECH-CARE@
Service Companies.
TECH-CARE service
I
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States, To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2) 01
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLO-
ELECTRIC.AL APPLIANCES-
MAJOR-SERVICE
6 REPAIR
OR
MAJOR- REPAIRING 6 PARTS
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XK! SERVICE CO
XYZ SERVICE CO
123 Maple . . . . . . . . . . 999-9999
123 Maple. . . . . . . . . . . 999-9999
OR
WASHING MACHINES. DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple . . 999-9999
4. If you have a problem*. . .
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write
to:
Mr: Stephen E. Upton, SK Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
*:If you must call or write, please provide: model
number, serial number, date of purchase,
and a
complete description of the problem. This infcfma-
tion is needed in order to better respond to your
request for assistance.
FSP
quality ports. Look for this
symbol of quality whenever
B you need a replacement part
for your Whlrlpool appliance.
FSP replacement parts
will tit right and work right. because they are
made to the same exacting speclflcatlons
used to build every new Whlrlpool appliance.
0
FSP IS a reglstered trademark
ot Whlrlpool Corporatlon for