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Freezer control is set too warm. Set the freezer control to a colder setting until the freezer temperature
is satisfactory. Allow 24 hours for the temperature to stabilize.
Refrigerator control is set too warm. Refrigerator control has some effect on freezer temperature.
Set the refrigerator control to a colder setting. Allow 24 hours for the temperature to stabilize. Then, if
the freezer temperature is not right, set the freezer control to a warmer setting. Refer to Setting the
Controls.
Chilled Air Control is set too warm. Adjust the Chilled Air Control to a colder setting.
Weather is hot and humid which increases rate of frost buildup and internal sweating. This is normal.
Door is slightly open. See Occurrence section
OPENING/CLOSING OF DOORS/DRAWERS.
Door is opened too often or too long. Open the door less often.
Vegetables contain and give off moisture. It is not unusual to have moisture on the bottom side of the
cover.
Washed vegetables and fruits drain while in the drawer. Dry items before putting them into drawer.
Water collecting in bottom of drawer is normal.
Weather is humid. This is normal in humid weather. When humidity is lower, the moisture should
disappear. Set the Moisture Reduction Switch to the “ON” position.
Door is slightly open, causing cold air from inside the refrigerator to meet warm air from outside. See
Occurrence section OPENING/CLOSING OF DOORS/DRAWERS.
Ice maker wire signal arm is in "up" or OFF position. Move wire signal arm to "down" or ON position.
Household water line valve is not open. Turn on household water line valve.
Freezer is not cold enough. See Occurrence section
TEMPERATURES ARE TOO WARM.
Saddle valve on cold water pipe is blocked or restricted by foreign material. Turn off household water
line valve. Remove, clean or replace valve.
Ice maker is producing less ice than you expect. Ice maker should produce approximately
2 1/2 to 4 pounds of ice every 24 hours.
Freezer is not cold enough. See Occurrence section TEMPERATURES ARE TOO WARM.
Household water line valve is not completely open. Turn on household water line valve.
Water supply valve in refrigerator is being blocked by foreign material. See Occurrence, "Ice maker
is not making any ice" above.
Ice maker wire arm is being held down by an item in the freezer. Remove item and release arm. Remove
any ice cubes which are frozen together over arm.
Ice cubes are not being used frequently enough. Remove and shake ice bucket to separate cubes.
Ice has picked up odor or flavor from strong food stored in refrigerator or freezer. Cover foods tightly.
Discard stale ice. Ice maker will produce fresh supply.
Water running to ice maker has poor taste or odor. Add filter to ice maker. Consult a water purifying
company.
Interior needs to be cleaned. Clean interior with sponge, warm water and baking soda.
Food with strong odor is in refrigerator. Cover food tightly.
Temperature in the freezer is too warm.
Temperature in the refrigerator is too
warm and the freezer temperature is
satisfactory.
Temperature in the Meat Keeper (some
models) is too warm.
SOLUTION
TEMPERATURES ARE TOO WARM
Moisture collects on inside of refrigerator
walls.
Water collects on bottom side of drawer
cover.
Water collects in bottom of drawer.
Moisture forms on outside of refrigerator
or between doors.
Ice maker is not making any ice.
AUTOMATIC ICE MAKER (some models)
Ice maker is not making enough ice.
Ice maker will not stop making ice.
Ice maker is not separating the cubes.
Ice has bad odor and taste.
OCCURRENCE
WATER/MOISTURE/FROST INSIDE REFRIGERATOR
WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR