
Diagnostic Information 2-3
5055-01x
Start
Initial Check
Before you start troubleshooting, check the following:
Installation Environment
• The power supply line voltage is plus or minus 10% of the rated
line voltage.
• The machine is securely installed on a level surface in a well-
ventilated place.
• The room temperature is between 10 and 32°C (50 and 90°F)
and the relative humidity between 20 and 80%.
• Avoid sites generating ammonia gas, high temperature, high
humidity (near water faucets, kettles, humidifiers), cold spaces,
near open flames, and dusty areas.
• Avoid sites exposed to direct sunlight.
Print Paper Checks
• Be sure to use the recommended paper for this printer.
• Check the paper for dampness. Make a trial print with paper
from a newly opened package, and check the result.
Service.bk Page 3 Thursday, October 4, 2001 12:20 PM