![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/9/df/9dfba559-918c-4502-a12e-e3c7dff1e666/9dfba559-918c-4502-a12e-e3c7dff1e666-bg6b.png)
Diagnostic information 2-71
241 .10 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
Fan media.
Turn media over.
Reduce amount of media
loaded in tray 1.
Replace pick tires. “Integrated
tray autocompensator pick
roll assembly removal” on
page 4-51.
241 .11 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
Fan media.
Turn media over.
Reduce amount of media
loaded in tray 1.
Replace pick tires. “Integrated
tray autocompensator pick
roll assembly removal” on
page 4-51.
241 .12 Page was not properly
picked from tray 1.
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.
Fan media.
Turn media over.
Reduce amount of media
loaded in tray 1.
Replace pick tires. “Integrated
tray autocompensator pick
roll assembly removal” on
page 4-51.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Error
code
Sub
codes
Description Possible causes Action