Diagnostic information 2-25
936 .00 Mirror moor not up to
speed
• Check printhead
• Check system board
Go to “Printhead service
check” on page 2-122.
936 .10 No hall effect detected
at motor start. Motor is
type 0.
• Check cable connections
• Defective motor
• Severe gear blinds in gearbox
assembly
• System board
Go to “Main drive service
check” on page 2-105.
936 .11 No hall effect detected
at motor start. Motor is
type 1.
• Check cable connections
• Defective motor
• Severe gear binds in gearbox
assembly.
• System board
Go to “Main drive service
check” on page 2-105.
936 .20 Failed to stop within
timeout, motor is type 0.
• Defective motor
• Defective system board
Go to “Main drive service
check” on page 2-105.
936 .21 Failed to stop within
timeout, motor is type 1.
• Defective motor
• Defective system board
Go to “Main drive service
check” on page 2-105.
936 .30 No lock detected at
motor start for motor ID.
Motor is type 0.
• Check for paper jams
• Gear binds
• Defective motor
• Check motor cable and connections
Go to “Main drive service
check” on page 2-105.
936 .31 No lock detected at
motor start for motor ID.
Motor is type 1.
• Check for paper jams
• Gear binds
• Defective motor
• Check motor cable and connections
Go to “Main drive service
check” on page 2-105.
936 .60 No lock detected at
normal motor start.
Motor is type 0.
• Check for paper jams
• Gear binds
• Defective motor
• Check motor cable and connections
Go to “Main drive service
check” on page 2-105.
936 .61 No lock detected at
normal motor start.
Motor is type 1.
• Check for paper jams
• Gear binds
• Defective motor.
• Defective motor cable
• Cable connections
Go to “Main drive service
check” on page 2-105.
936 .9 Stall detected during
speed control. Motor is
type 0.
• Defective cable
• Check cable connections
• Defective motor
• Paper jams
Go to “Main drive service
check” on page 2-105.
936 .91 Stall detected during
speed control. Motor is
type 1.
• Defective cable
• Check cable connections
• Defective motor
• Paper jams
Go to “Main drive service
check” on page 2-105.
Service error codes (9xx.xx) (continued)
Error
code
Sub
codes
Display text Description Action
