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Oven Troubleshooting
Use these suggestions before calling for service to avoid
service charges.
Oven Problem
Possible Causes and
Suggested Solutions
The oven mode or temperature selected
or the numbers selected do not appear in
the display
Review manual instructions when setting clock, timer, or Self-Clean.
Oven door is locked and will not release,
even after cooling
Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Oven is not heating Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly Adjust oven calibration if necessary (see “Change the Oven Temperature
Offset” in this manual). Refer to cooking charts for recommended rack
position.
Baking results are not as expected Refer to cooking charts for recommended rack position. Check “Getting the
Most Out of Your Oven” on page 36 for tips and suggestions. Adjust oven
calibration if necessary (see “Change the Oven Temperature Offset” in this
manual).
Food takes longer to cook than expected The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Temperature Offset” on page 12.
Food is overcooked The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Temperature Offset” on page 12.
Convection Bake Results are not as
Expected
If the Automatic Convection Conversion Feature is turned off, the
temperature must be manually reduced by 25°F. If the feature is active, the
temperature is automatically adjusted. See “Turn Automatic Convection
Conversion ON or OFF” for more information. Refer to cooking charts and
tips for rack positions, cooking times and pan selection. Adjust oven
calibration if necessary. See“Change the Oven Temperature Offset” on
page 12.
Oven temperature is too hot or too cold The oven thermostat needs adjustment. See Oven Temperature Offset.
See “Change the Oven Temperature Offset” on page 12.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light will not turn off Check for obstruction in oven door. Check to see if hinge is bent. When the
Sabbath feature is activated, the oven light will stay on or off (as selected
during set-up) during the entire Sabbath mode.
Cannot remove lens cover on light There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly Allow the oven to cool before running Self-Clean. Always wipe out loose
soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
set oven for a five-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips When oven racks are removed and replaced, always tilt racks upward and
do not force them to avoid chipping the porcelain.
“F” and a number appears in display and
control beeps
This is a fault code. Press Off to clear the display and stop beeping. Reset
oven if necessary. If fault code remains and beep continues, record fault
code, cancel oven and call authorized service technician.