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Service and Repair
The Bosch Concept Series Kitchen Machines require no special care other than the care
and cleaning noted in this manual. If you are having a problem with your machine, before
calling our Customer Support group, please refer to the TROUBLESHOOTING section below.
If after reviewing the troubleshooting section and trying its remedies, you are still having a
problem, please do contact us by either writing to us at:
• Bosch Small Appliances
Customer Support
BSH Home Appliances
5551 McFadden Avenue
Huntington Beach, CA 92649
or e-mailing us at:
• boschsmallappliances@bshg.com
or calling us at:
• 1 (866) 44BOSCH
[1 (866) 442-6724]
If you do write to us, please include your e-mail address or a daytime telephone number
where you may be reached.
Also, to view our full product line, please visit our Web site:
• www.boschsmallappliances.com
TROUBLESHOOTING
Fault Cause Remedy
Power unit shuts off. “E:1” Power to kitchen machine Turn rotary switch to the Off
is displayed, all segments was interrupted while position,“O/Off,” and then turn
are flashing, timer function power unit was on. back on.
is off.
Power unit shuts off. “E:1” Power unit has been Turn power unit to the Off position
is displayed, all segments overloaded; for example, and unplug. Correct the problem.
are flashing, timer function the blender blades may Plug unit in and turn rotary switch
is off. be blocked. to start.
Power unit shuts off. “E:3” Power unit is overheated. Turn power unit to the Off position
is displayed, all segments and unplug. Correct the problem.
are flashing, timer function Allow unit to cool (do not operate
is off. for 30 minutes, minimum). Plug
unit in and turn rotary switch to
start.