Filter
Top Products
38
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pulsing/pumping
sound while
extracting espresso
or steaming milk.
The machine is carrying out
the normal operation of the
15 bar Italian pump.
No action required as this is
the normal operation of the
machine.
Water tank is empty. Fill tank.
Water tank is not fully
inserted and locked into
position.
Push water tank down
completely to lock into place.
Water leaking.
Auto purge feature.
Immediately after the
espresso, hot water and
steam functions, the
machine will purge water
into the drip tray. This
ensures the thermocoil is at
the optimal temperature.
Ensure the drip tray is firmly
pushed in place and emptied
whenever the Empty Me!
indicator is displayed.
Water tank is not fully
inserted and locked into
position.
Push water tank down
completely to lock into place.
The silicone seal
surrounding the shower
screen needs to be replaced
to ensure the portafiler is
properly secured into the
group head.
Refer to ‘Using the Allen Key’,
page 32.
Machine is on but
ceases to operate.
The safety thermal-cut out
may have activated due
to the pump or grinder
overheating.
Press the POWER button to
switch the machine off and
unplug from the power outlet.
Allow to cool for about
30–60 minutes.
If problem persists, call Breville
Consumer Support.
39
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No ground coffee coming
from grinder.
No coffee beans in hopper. Filler hopper with fresh
coffee beans.
Blocked grinder chamber
or chute.
Clean and clear grinder
chamber and chute.
Refer to ‘Advanced
Cleaning for the Conical
Burr Grinder’, page 29.
Water / moisture in grinder
chamber and chute.
Clean and clear grinder
chamber and chute.
Refer to ‘Advanced
Cleaning for the Conical
Burr Grinder’, page
29. Ensure burrs are
thoroughly dry before
re-assembling. It is
possible to use a hair
dryer to blow air into the
grinder chamber.
FILTER SIZE LED’s are
flashing.
Bean hopper is not
attached correctly.
Remove hopper, check for
debris and then re-lock
hopper into position.
Too much/too little
ground coffee is being
delivered to the filter
basket.
Grind amount settings
are incorrect for particular
grind size.
Use the GRIND AMOUNT
dial to increase or decrease
the grind amount. Refer to
‘Setting the Grind Amount’,
page 13 and ‘Extraction
Guide’, page 25.